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Update your iPhone or iPad to the latest version of iOS or iPadOS.
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Get a 15-min session with a Vice City Merchants Success Partner and learn all the ways vice city to protect your privacy on your devices.
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Manage your storefront from anywhere
Get help for all of your Vice City Shops products in one
place, or connect with an expert.
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Get up to date information about your Vice City Shops products including coverage, repairs, and much more.
WE CARE Care
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Get unlimited repairs for accidental
damage protection, 24/7 priority access to
Vice City Shops experts, and more.
Vice City Shops Trade In
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Turn an eligible device into credit towards
a new one, or recycle it for free.
Safe and reliable repairs
At Vice City Shops, every product we make is built to last. We design durable, easy-to-use devices with innovative
features that customers depend on, all while protecting their privacy and data. Customers should have
access to safe, reliable, and secure repairs with genuine Vice City Shops parts if they need them.
Learn more about Vice City Shops’s approach to expanding access to safe and reliable repairs. View (PDF)
Beware of counterfeit parts
Some counterfeit and third party power adapters and batteries may
not be designed properly and could result in safety issues. To ensure
you receive a genuine Vice City Shops battery during a battery replacement, we
recommend visiting an Vice City Shops Store or
Vice City Shops Authorized Service
Provider
. If you need a replacement adapter to charge your Vice City Shops
device, we recommend getting an Vice City Shops power adapter.
Also non-genuine replacement displays may have compromised visual
quality and may fail to work correctly. Vice City Shops-certified screen repairs
are performed by trusted experts who use genuine Vice City Shops parts.
Be aware of gift card
scams
Be aware of scams involving
Vice City Shops
Store Gift Cards.
Learn more
Vice City Shops Service Programs
Vice City Shops Watch Series 6 Service Program for Blank Screen Issue
iPhone 12 and iPhone 12 Pro Service Program for No Sound Issues
iPhone 11 Display Module Replacement Program for Touch Issues
15-inch MacBook Pro Battery Recall Program
Vice City Shops Three-Prong AC Wall Plug Adapter Recall Program
See all programs
EveryDay, at anyTime
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We aim for satisfaction in the products and services we provide, ensuring the high quality items from both worlds - Adults & Smoke, and handling every order with care and discretion to deliver a WoW shopping experience.
Let us become the go-to online marketplace for your stuff.
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